cuan 138 Platform Privacy Notice
This page describes what we collect when you use cuan 138 and how we keep that data protected. We at cuan 138 collect personal information to verify your identity, process your deposits and withdrawals, and comply with local regulations. Our privacy practices apply to all users accessing our platform from supported jurisdictions.
We understand that your data is sensitive. We use industry-standard encryption to store your information. We do not sell your data to third parties. We share your information only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and regulatory authorities where required by law.
This notice covers data collection, use, storage, and your rights. If you have questions about how we handle your information, contact our support team.
What data we collect on cuan 138
Account information
We at cuan 138 collect your email address, password, full name, date of birth, and phone number when you create an account. We use this information to verify your identity and send you account notifications. Your email is your primary contact method for password resets and account alerts.
We also collect your government ID number (KTP, passport, or driver's license) and a proof of address (utility bill or bank statement) during KYC verification. We store these documents securely and use them only to confirm your identity and comply with anti-money-laundering regulations.
Payment information
When you deposit funds on cuan 138, we collect your payment method details. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we store a reference to your wallet account. If you use e-wallet or a bank virtual account (mobile banking, local payment, online payment, e-wallet), we store your bank account reference. We do not store your full bank account number or card details; we store only the reference needed to process future transactions.
Our cuan 138 platform records all deposits and withdrawals. We keep transaction history for at least seven years to comply with financial regulations. This history includes the amount, the date, the payment method, and the status of each transaction.
Key takeaways
- We collect email, name, ID, and address for account verification
- We store payment method references but not full card or bank details
- We keep transaction history for regulatory compliance
- We use encryption to protect all stored data
- We do not sell your data to third parties
Betting and gameplay data
We at cuan 138 record your betting history, game activity, and account balance. This includes which matches you bet on (Liga 1, Piala Indonesia, Champions League, Premier League, MotoGP, badminton), which live-dealer tables you play (blackjack, roulette, baccarat, Dragon Tiger), which slot games you try (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and which esports markets you enter (Mobile Legends, Free Fire, PUBG Mobile). We use this data to calculate your winnings, settle your bets, and detect fraud.
We also collect your IP address, device type, and browser information when you log in. We use this data to detect unauthorized access and to improve our platform's performance.
Cookies and tracking
Our cuan 138 platform uses cookies to remember your login session and your preferences. Cookies are small text files stored on your device. They allow you to stay logged in without re-entering your password on every page. You can disable cookies in your browser settings, but this may limit your ability to use our platform.
We do not use cookies to track you across other websites. We use cookies only within the cuan 138 platform. Our cookies expire after a set period of inactivity for security reasons.
Our cuan 138 data handling and your rights
How we use your data
We at cuan 138 use your data for the following purposes: to verify your identity and comply with KYC regulations; to process your deposits and withdrawals; to calculate your winnings and settle your bets; to detect fraud and prevent unauthorized access; to improve our platform's performance and user experience; and to comply with legal and regulatory requirements.
We do not use your data for marketing purposes without your consent. We do not send you promotional emails unless you opt in. You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email.
Third-party processors
Our cuan 138 platform shares your data with payment processors to process your deposits and withdrawals. These processors include DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. We also share your data with our hosting provider and our analytics provider. These third parties are bound by confidentiality agreements and may not use your data for any purpose other than providing services to us.
We may share your data with regulatory authorities if required by law. We do not share your data with any other third parties without your explicit consent.
Data storage and security
We at cuan 138 store your data on secure servers using industry-standard encryption. Our servers may be located outside your jurisdiction. By using our platform, you consent to the transfer of your data to countries outside Indonesia. We maintain physical, electronic, and procedural safeguards to protect your data from unauthorized access, alteration, and destruction.
We do not guarantee absolute security. No method of transmission over the internet is completely secure. If you suspect unauthorized access to your cuan 138 account, change your password immediately and contact our support team.
Your rights on cuan 138
You have the right to access your data, correct inaccurate data, and request deletion of your data. You also have the right to request a copy of your data in a portable format. To exercise these rights, contact our support team with your request. We will respond within thirty days.
You have the right to close your cuan 138 account at any time. When you close your account, we will delete your personal data except where we are required by law to retain it. We retain transaction history for seven years for regulatory compliance.
Changes to this privacy notice
We at cuan 138 may update this privacy notice from time to time. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of cuan 138 after changes become effective constitutes your acceptance of the updated notice.
Contact us about privacy
If you have questions about our privacy practices or wish to exercise your rights, contact our support team. We are available year-round, including during Indonesian holidays like Idul Fitri, Idul Adha, Imlek, and Nyepi. Our team responds to inquiries from users in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other supported regions.